Terms of service.

Backstage Genetics – Legal & Policy Info

Last Updated: 11-August-2024

🌱 Seed Viability Disclaimer

Backstage Genetics seeds are sold as novelty, collectible, or souvenir items. Germination of cannabis seeds is illegal in some jurisdictions. By purchasing, you confirm that you are aware of and in compliance with your local laws.

We cannot guarantee germination or accept liability for how the seeds are used after delivery. No refunds or replacements will be issued for seeds that do not germinate.

📜 Terms of Service

1. Eligibility

You must be 21 years of age or older to purchase from this site. By using this site, you confirm that you are of legal age and fully understand your local and state laws regarding cannabis seeds.

2. Product Use

All cannabis seeds sold by Backstage Genetics are strictly for souvenir, collectible, or novelty use only. We do not promote or condone the germination or cultivation of seeds where prohibited by law.

3. Shipping

We currently ship only within regions where collectible seed sales are permitted. We are not liable for packages delayed, seized, or lost in transit. Shipping estimates are not guaranteed.

4. Returns & Refunds

All sales are final. We do not accept returns or offer refunds. If you receive a damaged or incorrect item, contact us within 7 days of delivery with photos and your order number. We may issue a replacement or store credit depending on the situation.

5. Intellectual Property

All content, strain names, logos, and branding are property of Backstage Genetics. Unauthorized use is prohibited.

6. Limitation of Liability

We are not liable for any direct or indirect damages resulting from the use or misuse of our website or products. Use at your own risk, and in accordance with local law.

7. Policy Changes

We reserve the right to update or modify these terms at any time. Continued use of the website after changes means you accept the updated terms.

🔁 Return Policy

All sales are final. Due to the nature of our products, we do not accept returns, exchanges, or issue refunds once an order has shipped.

If your package arrives damaged, incomplete, or with incorrect items, please contact us at support@backstagegenetics.com within 7 days of delivery. Include your order number and clear photos of the issue. We’ll make it right with a replacement or store credit if appropriate.

🔒 Privacy Policy

1. What We Collect

We collect basic information like your name, email, shipping address, and payment method (processed securely via third-party providers). We also collect anonymous site data like IP address and device type for analytics.

2. How We Use It

We use your data to:

  • Process and ship orders

  • Communicate with you about your order

  • Improve our website and customer experience

  • Prevent fraud and abuse

3. Third-Party Services

We work with secure third-party providers like:

  • Ecwid (store platform)

  • DigiPay / NMI (secure payment processing)

  • Google Analytics (website analytics)

We do not sell or share your personal information with anyone else.

4. Cookies

We use cookies to improve your browsing experience and track anonymous analytics. You can control cookies through your browser settings.

5. Your Rights

You can request access to, correction of, or deletion of your data by emailing support@backstagegenetics.com.

6. Data Security

We use secure encryption and best practices to keep your data safe.

7. Age Restriction

This site is intended for individuals 21 years or older. We do not knowingly collect data from minors.

📨 Contact

Questions? Need help?
Reach out to us at support@backstagegenetics.com.